Customer Centricity
- Going extra mile for customers to provide 3X value & ROI.
- Listen empathetically and understand comprehensively the customer needs, preferences, & behaviors.
- Deep & honest insights to customers even when its not most profitable for us.
Teamwork
- Culture of compassion & respectful debate.
- Trust, transparency, and integrity among each other.
- Rewards & Acknowledgement.
Ownership
- Meeting deadline, getting work done without excuses.
- Never say “This is Not My Job.”
- Assume responsibilities of realizing company’s BHAG & Purpose & ensure accountability.
- Take initiatives & share ideas to increase profitability.
Learning Agility
- Passionate to learn.
- Consistently acquiring business & industry domain knowledge.
- Self-motivated to improve communication skill.
- Actively transferring new knowledge & learnings within the organization.
