eGeneration Ltd., a global provider of system integration, software solutions, managed services, NLP, data analytics, and blockchain solutions; has been successfully appraised at CMMI Maturity Level 3 (SVC V2.0). eGeneration Ltd. is also the first ever software company in Bangladesh to achieve CMMI-SVC Maturity Level 3 under Version 2.

Capability Maturity Model Integration (CMMI) of the Software Engineering Institute (SEI) at Carnegie Mellon University, USA is a reliable benchmark used to refer a world-class performance improvement model for organizations that want to achieve high-performance operations. CMMI comprises of a collection of best practices designed to promote comprehensive integrated set of guidelines for providing superior services to clients.

An appraisal at CMMI maturity level 3 V2.0 indicates that eGeneration ltd. now has a well-established and defined set of standards, procedures, tools, and methods aiming to improve their capability to efficiently and effectively deliver quality service offerings as per market and customer needs.

Additionally, eGeneration also received the 27001:2013 certification. ISO 27001 has been the standard for information security management system (ISMS) certifications around the globe for years now. This certification certifies that eGeneration is setting up, implementing, maintaining and continually improving its information security management system.

eGeneration received the 27001:2013 certification for the following services: Solutions Developed on Microsoft Platform, Data Science and Big Data Analytics Data Center Software Solution, Cyber Security Solutions, HR Management System, Digital Platform and Content Development (Fintech & Real-Estate Solution), Blockchain Solutions, Networking Solution (Cisco), CRM Software, loT Solutions, Natural Language Processing, and Database Solutions (Oracle).

Shameem Ahsan, Managing Director, eGeneration, believes that achieving CMMI Maturity Level 3 and ISO 27001:2013 certification will aid the organization to exceed customer expectations, ensure prompt and effective service deliveries and will provide the highest possible level of service quality with security to customers.

Shameem Ahsan added, “Our business processes and information security management system are developed following the requirements of International Standards. For the implementation of both the certification, due diligence and dedication was required from our team, but at the same time, our core business processes already had the quality in place.”

Mohamed Shakawat Hossain, Head of Service Delivery, eGeneration said, “We are delighted to share that eGeneration has passed the stringent requirements for both the certification. We ensure to give best possible service and data security to our clients and establish our operations objectives along with information security objectives throughout the organization internally.”