Job responsibilities
- Plan, design, implement, and support Microsoft on-premises and cloud solutions (Active Directory, Exchange Server, SCOM, SCCM, Microsoft 365).
- Configure, troubleshoot, and support Microsoft Endpoint Manager and Azure Active Directory.
- Build standards for client environments.
- Keep clients informed of project progress, impending changes, and agreed outages.
- Resolve incidents within SLAs and keep systems on a scheduled patching process.
- Research, evaluate, and recommend M365 and Azure tools and emerging technologies.
Additional requirements
- Excellent communication and organizational skills, with the ability to finish work in a busy environment.
- Interest in cloud engineering and its impact on business practice.
- Able to work with a team of engineers or alone as required.
- Ability to manage multiple concurrent projects.
- Analytical, problem-solving, and troubleshooting skills, and aptitude for learning new technologies.
- Basic understanding of network components, devices, and topologies.
Education and experience
- Bachelor’s degree in computer science, information technology, engineering, or a related field. Experienced candidates may have a lighter education requirement.
- At least 3 years of hands-on Microsoft technologies (Active Directory, Exchange Server, Microsoft 365, SCOM, SCCM) in a domain environment, plus Microsoft Endpoint Manager.